Registration Terms and Conditions

ACT 3 Drama Academy
Holiday Workshops

On this page — 13 sections
  1. Booking and Payment
  2. Cancellations and Credit Notes
  3. Transfers, Same Season
  4. Passing Your Seat On
  5. Illness and Medical Certificates
  6. Single-Session Workshops
  7. Attendance and Pick-Up
  8. Behaviour and Safety
  9. Programme Changes
  10. Photography and Media
  11. Personal Data
  12. Liability and Property
  13. Changes to These Terms

These terms and conditions apply to every workshop registration with ACT 3 Drama Academy. They set out how bookings, payment, changes and cancellations are handled, so that every family knows what to expect before registering. Places in each workshop are limited to keep teaching groups at the right size for the age band, so the policies below apply consistently to all registrations.

1

Booking and Payment

  • A workshop place is confirmed once full payment has been received, on a first-come, first-served basis.
  • Accepted payment modes are credit card (Visa or Mastercard), PayLah! and PayNow. ACT 3 Drama Academy is a cashless organisation; cash is not accepted.
  • Because places are limited and confirmed on payment, workshop fees are non-refundable except as set out in Sections 2 to 6 below.
2

Cancellations and Credit Notes

7 days or more before

A written cancellation request at least 7 calendar days before the start date receives an ACT 3 Drama Academy credit note for the fee paid, less a $20 administration fee. The credit note is valid for 6 months and may be used towards any future ACT 3 Drama Academy holiday workshop.

Less than 7 days before

Cancellations made within 6 calendar days of the start date are not eligible for a credit note or refund.

3

Workshop Transfers Within the Same Season

If your child is unable to attend the workshop they are registered for, you may request a transfer to a different workshop within the same season, on these conditions:

  • Transfers are subject to space being available in the requested workshop.
  • If the new workshop costs more, the difference is charged at its full rack rate. Discounted rates do not apply to transfers.
  • If the new workshop costs less, the difference is not refunded and is not issued as a credit note.
  • Written transfer requests must reach us at least 24 hours before the original session is due to start. Same-day transfer requests cannot be accommodated.
4

Passing Your Seat to Another Child

A confirmed seat may be passed to a sibling or friend, on these conditions:

  • Same workshop, date and time slot: no extra charge.
  • Different workshop, same season: the pricing and availability conditions in Section 3 apply. Space must be available in the requested workshop, and any price difference is charged at rack rate if the new workshop costs more, but is not refunded or credited if it costs less.
  • The replacement child meets the age requirement for the workshop.
  • Written notice reaches us at least 24 hours before the session is due to start.
5

Illness and Medical Certificates

Before the workshop starts: if your child is unwell, written notice and a medical certificate from a registered doctor must reach us before the start time of the first session. A pre-class medical certificate entitles you to a 6-month credit note or a transfer to an available session within the same season, at no administration charge. Medical certificates submitted after a session has already started cannot be accepted for that session.

During a multi-day workshop: if your child falls unwell partway through, written notice and a medical certificate for the missed day must reach us before the missed session starts. The unattended session is credited on a pro-rated basis as a 6-month credit note.

6

Single-Session Workshops

Single-session workshops run on fixed headcounts. If your child cannot attend, you may pass the seat to a sibling or friend for the exact same session and time slot, at no extra charge, provided they meet the age requirement for the workshop. Written notice must reach us at least 24 hours before the session starts. The seat cannot be moved to a different workshop.

Bookings are otherwise non-refundable and non-creditable, except with a valid medical certificate from a registered doctor submitted before the session start time, which entitles you to a 6-month credit note.
7

Attendance and Pick-Up

Parents and guardians are asked to arrive before the published session end time to pick up their child. Please let us know in writing in advance if someone other than a parent or guardian will be picking up your child.

8

Behaviour, Safety and Suitability

  • ACT 3 Drama Academy reserves the right to withdraw a child from a workshop if their behaviour compromises their own safety, the safety of others, or the running of the programme.
  • No refund or credit is issued where withdrawal is due to serious or repeated behavioural issues.
9

Programme Changes, Disruption and Cancellation

  • Workshop content, teachers, studios, presentation formats and group arrangements may be adjusted where necessary for safety, teaching quality or operational reasons.
  • ACT 3 Drama Academy may cancel, postpone, combine, relocate, reschedule or modify a workshop due to low enrolment, venue issues, weather, haze, public health requirements or circumstances beyond our reasonable control.
  • If ACT 3 Drama Academy cancels a workshop, parents may choose a full refund, a 6-month credit note, or a transfer to another available workshop.
10

Photography and Media

We may photograph or record sessions from time to time. These images and recordings may be used in ACT 3 Drama Academy’s promotional materials, portfolios, website and social media. If you would prefer your child not to appear in any photography or recordings, please notify us in writing before the first session so we can make arrangements for your child during group shots.

11

Personal Data

By registering, parents and guardians consent to ACT 3 International collecting, using and disclosing their personal data and their child’s personal data for the purposes of administering the workshop, in accordance with the Personal Data Protection Act.

12

Liability and Property

  • We take reasonable safety precautions for every child in our care for the duration of the programme they attend.
  • We are not liable for loss of, or damage to, personal property, including vehicles, on or near the premises.
  • Parking and any related fines are the responsibility of the driver or vehicle owner.
  • To the fullest extent permitted by law, ACT 3 International, ACT 3 Drama Academy, its employees and agents are not liable for injury, loss, damage, delay, disruption or expense, except where caused by our proven negligence or wilful misconduct.
13

Changes to These Terms

We may update these terms and conditions from time to time. The version published on our website at the time of registration applies to that booking. By registering for a workshop and taking part in the programme, you accept these terms and conditions.

Enquiries: Call or WhatsApp

6735 9782

Chat with us!